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Intel
Research Seattle > computer supported coordinated
care
The purpose
of the Computer-Supported Coordinated Care (CSCC) project
was to identify the needs and characteristics of the people
involved in caring for elders who are trying to remain at
home (i.e., "age in place"). Ultimately our goal would lead
us to define technological recommendations and build a prototype
implementation to help this population. In doing so, we developed
an empirical approach focused on the wide range of people
involved with home elder care that bridged three phases of
study.
My role on the project included:
Employing user-centered design principles in the iterative
design of the ambient display prototype application
Developing server-side system architecture with U. Washington
undergraduates on project team
Developing questionnaires and other associated materials
for all project phases
Moderating interviews, roundtables, and Wizard of Oz field
study, and summarizing findings
Fulfilling study recruiting needs with target application
users within the geriatric healthcare community for all
project phases
Authoring of Phase
I technical report and Phase
II technical report of the CSCC project
Assistance in publication of work
presented in IEEE Pervasive Computing Magazine and work
presented at UbiComp 2004.
Designing of the project
Web site
Design Process Links:
Web-based Display
Update Tool Design Example
Relational Database
Design
Card Sorting Exercise
Design
Information Visualization
Example
Icon Design Examples
Wireless Networking
Solution for Display In-situ Deployments
Interface Redesign
for Smart Medication Pad
Wayback
Machine > search engine for the Internet Archive
For my
SIMS Master's project, Vanessa
Arce, Pallavi
Aravind, and myself chose to perform a qualitative assessment
of the Internet Archive's Wayback
Machine. This involved designing and conducting user tests,
surveys, and telephone interviews as well as our own heuristic
evaluation, data analysis, aggregation of findings, and recommendations.
We built heavily upon our understanding of qualitative assessment
while incorporating our collective knowledge of needs assessment,
user interface design, and other skills. Above are links to
the project
Web site and .pdf format of our white
paper.
My role on the project included:
Developing questionnaires and conducting telephone interviews
with users
Maintaining relationship between the project team and
Internet Archive technical staff
Site Heuristic Evaluation
Summary of findings with team members and committee presentation
to UC Berkeley SIMS academic committee
Presentation to the Internet Archive senior staff
Design Process Links:
Implemented Recommendations-
Main Page
Presentation of
Search Results
Improved Information
Architecture and Search Capability
Content
Management System > interface design project
My project
for this course, taught by Marti
Hearst in 2001, took a closer look at user interface
issues with respect to Content Management Systems. Chris
Marin, Dhea
Maloney, Chan-Jean
Lee, and I developed a concept, task analyses, and personas,
and subsequently designed and tested lo- and hi-fi prototypes.
This comprehensive experience with the interface development
process is documented in our project
Web site.
My role on
the project included:
Project site design, prototype iterative design
Persona-building, task scenario design, user study design,
testing observation and data collection
Heuristic evaluation
Authoring of help page and contextual instructions
Design Process Links:
Artifacts for Adding
in a Graphic File
Aritfacts for Working
with Style Sheets
Artifacts for Modifying
a Document
Search Functionality
Design
BARTLink>
an embedded keychain device for Bay Area public transit
Paul
Wright's course project was a truly collaborative experience
involving a highly diverse group of graduate and professional
students. The diversity of backgrounds mirrored what is
typically found in real-world settings where high-tech products
are realized, from concept to manufacturing. The theme for
our course was 'embedded technologies' and we were to conceptualize
a product which would beintegrated into our lives in a way
that didn't add extra complexity or distraction and provided
some value-add.
Our
group designed BARTLink, a keychain device and system
that allows one to use the BART system without wasting time
at the ticket machines and turnstiles or fumbling with change.
Links are provided to the
product business
plan, and a windows media version of a 3
minute news cast. The newscast is of the Intel-sponsored
2001 class tradeshow, featured on KGO channel 7.
My role on
the project included:
Ethnographic observation, data gathering for product ideas
Lo-fi product design sketching, assistance with CAD designs
of final chosen prototype
User advocate throughout the design process on team of
doctoral-level engineers
Created marketing materials, logos, and a kiosk interface
for demonsrating the device's envisioned use
Competitive research and authoring of product business
plan with team business student
ezSurePay
and ePayroll > Web-based administrative applications
at Berkeley
While
working with the Systems Group of BAS at UC Berkeley, I had
the opportunity to assist with the design and development of
two Web applications, ezSurePay
and ePayroll. ezSurePay provides employees of
the university with a Web-based service that allows them to
view their current and past paystubs on-line and print them
for their records or for tax or other purposes. ePayroll
is an internal Web-based application for the Payroll department.
Payroll employees can access many once paper-based forms (e.g.
1099's, W2's) for any employee, make any necessary changes,
create these forms for new employees, etc. These projects provided
me with design and development opportunities.
My role on
the project included:
Informal discussions with Payroll employees
Graphic design, interface layout for tools
Collaboration with team database administrator and developer
Some basic server-side scripting
Design Process Link:
ePayroll Interface Design
Example
Spundae
Records > Local dance music record label Web site and
promotional emailers
As
a freelance design opportunity, I created a Web site and
e-flyers for an international nightlife promotions company
and associated record label based in San Francisco. The
flyers are e-mailed to subscribed lists of interested patrons
and are interactive so that one may pre-order event tickets,
email appropriate parties for venue discounts, and view
streaming video of previous events.
My role on
the project included:
Site design and conceptualization
Integration of 3rd-party vendor for basic on-line vinyl
record and CD purchases
The design and mass mailing of emailer flyer announcements for scheduled nightclub events
Design Links:
Spundae
Records Website
Example Emailer Graphic Designs
eBerkeley
Needs Assessment > strategy consulting project at UC
Berkeley
My
first professional experience with consulting work was with
BAS UC Berkeley and senior consultants from PriceWaterhouseCoopers
conducting a strategic IT assessment for the BAS branch
of university operations. Using the PWC methodology, the
consulting team designed focus group topics and questionnaires
for executive interviews, collected and analyzed the data,
and drew up a formal 'Project Overview and Recommendations',
which was presented to Senior Management.
My role on
the project included:
Note-taking and some co-moderation of qualitative interviews
across organizational roles
Data analysis
Assistance with content of formal project summary and
presentaion given to the UC Berkeley 'eBerkeley Committee'
Links:
Final Report
eBerkeley Web site
Analysis
of the Streaming Media War > technology business strategy
paper
The
resulting
paper of this course, taught by one of the authors of
"Information Rules", Haas School of Business
professor Carl Shapiro, analyzed the then-currrent state
of affairs with respect to the market for streaming media
products, dominated traditionally by Real Networks' Real
Player and threatened by Microsoft's Windows Media Player.
The paper takes aspects of technology, economics, business,
and their combined uniqueness into account to define the
environment and possible strategies for these companies
moving forward.
My role on
the project included:
Company and technology research
Team discussion and positing of company strategies
Competitive analysis, considering the business environment,
marketing, sales, and technology standards and trends
Proposed market strategy
Links:
Final
Paper
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